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Connect monday.com to Freshdesk

Automate workflows and sync data between monday.com and Freshdesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect monday.com & Freshdesk?

Intelligent Automation Workflows

Leverage 2 available triggers from monday.com to execute 6 targeted actions in Freshdesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps monday.com and Freshdesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between monday.com and Freshdesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

monday.com logo

monday.com

Triggers (2)

New Item in Board

Triggers when a new item is created in board.

webhook
Specific Column Value Updated in Board

Triggers when a specific column value is updated in board.

webhook

Actions (8)

Create Item

Creates a new item inside a board.

Auth Required
Create Group

Creates a new group in board.

Auth Required
Create Column

Creates a new column in board.

Auth Required
Create Update

Creates a new update.

Auth Required
Get Board Values

Gets a list of board's items.

Auth Required
Update Item Name

Updates an item name.

Auth Required
Get an Item's Column Values

Gets column values of an item.

Auth Required
Update Column Values of Specific Item

Updates multiple columns values of specific item.

Auth Required
Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When monday.com trigger → Create/Update in Freshdesk

Most Popular
monday.commonday.com

New Item in Board

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your monday.com and Freshdesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between monday.com and Freshdesk with 2 available triggers for instant updates.

Automated Actions

Execute 14 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect monday.com and Freshdesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between monday.com and Freshdesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Freshdesk to monday.com for bidirectional automation

View Integration
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Ready to Connect monday.com & Freshdesk?

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