Connect OnceHub to Microsoft Teams

Use 12 documented OnceHub triggers to run 12 documented Microsoft Teams actions.

12 source triggers

12 target actions

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Why Connect OnceHub & Microsoft Teams?

Start with a OnceHub event

Choose from 12 documented triggers, including New Booking Canceled (Instant), New Booking Canceled and Recheduled (Instant), New Booking Lifecycle Event (Instant).

Run a Microsoft Teams action

Send the event into one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

OnceHub

Triggers (12)

New Booking Canceled (Instant)

Emit new event when a booking is canceled. See the docs

webhook

New Booking Canceled and Recheduled (Instant)

Emit new event when a customer cancels a booking and then reschedules on a different booking page. See the docs

webhook

New Booking Lifecycle Event (Instant)

Emit new event when the status of a booking is changed. See the docs

webhook

New Booking No Show (Instant)

Emit new event when a user sets the completed booking to No-show. See the docs

webhook

New Booking Recheduled (Instant)

Emit new event when a booking is rescheduled. See the docs

webhook

New Booking Scheduled (Instant)

Emit new event when a new booking is scheduled. See the docs

webhook

New Contact Created

Emit new event when a new contact is created. See the docs

polling

New Contact Updated

Emit new event when a contact is updated. See the docs

polling

New Conversation Abandoned (Instant)

Emit new event when a website visitor stops interacting with a bot for more than 10 minutes. See the docs

webhook

New Conversation Closed (Instant)

Emit new event when a website visitor reaches the end of the conversation flow or starts a new conversation with a different chatbot. See the docs

webhook

New Conversation Lifecycle Event (Instant)

Emit new event when the status of a conversation is changed. See the docs

webhook

New Conversation Reached Out (Instant)

Emit new event when a chatbot reaches out to a website visitor. See the docs

webhook

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling

New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling

New Chat

Emit new event when a new chat is created. See the documentation

polling

New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling

New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling

New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation