Connect Pipedrive to Freshservice
Use 6 documented Pipedrive triggers to run 11 documented Freshservice actions.
Why Connect Pipedrive & Freshservice?
Start with a Pipedrive event
Choose from 6 documented triggers, including Deal Updated (Instant), Lead Updated (Instant), New Deal (Instant).
Run a Freshservice action
Send the event into one of 11 documented actions, such as Create Solution Article, Create Ticket, Delete Solution Article.
Map and review the workflow
Choose the fields and conditions for the workflow, then test the result before activation.
Available Triggers & Actions
Pipedrive
Triggers (6)
Actions (24)
Freshservice
Triggers (4)
Actions (11)
Integration Features
Capability Examples
Pipedrive trigger → Freshservice action
Deal Updated (Instant)
Create Solution Article
Freshservice trigger → Pipedrive action
New Solution Article
Add Activity
How It Works
Connect Apps
Authenticate your Pipedrive and Freshservice accounts
Choose a Trigger
Select a documented Pipedrive event
Choose an Action
Select the documented Freshservice operation to run
Test and Review
Verify field mapping and provider responses before activation
Frequently Asked Questions
Integration Benefits
Trigger-driven Workflows
Start the supported direction from one of 6 documented Pipedrive triggers.
Automated Actions
Run one of 11 documented Freshservice actions after the selected trigger fires.
Provider Authentication
Review the authentication requirements published by each provider before activating the workflow.
Guided Configuration
Select a documented trigger, choose a target action, and map the fields required by the workflow.
Field Mapping
Map the fields exposed by the selected trigger and action, then review the required provider inputs.
Execution Review
Test the workflow and review provider responses before relying on it in production.
Reverse Integration Available
Also connect Freshservice to Pipedrive for bidirectional automation
All Pipedrive Integrations
Explore all available Pipedrive connections
All Freshservice Integrations
Explore all available Freshservice connections
More Freshservice Integrations
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