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Connect Reddit to Freshdesk

Use 7 documented Reddit triggers to run 24 documented Freshdesk actions.

7 source triggers
24 target actions
Reverse direction supported

Why Connect Reddit & Freshdesk?

Start with a Reddit event

Choose from 7 documented triggers, including New Comments by User, New comments on a post, New hot posts on a subreddit.

Run a Freshdesk action

Send the event into one of 24 documented actions, such as Add Note to Ticket, Add Ticket Tags, Assign Ticket to Agent.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Reddit

Triggers (7)

New Comments by User

Emit new event each time a user posts a new comment.

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New comments on a post

Emit new event each time a new comment is added to a subreddit.

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New hot posts on a subreddit

Emit new event each time a new hot post is added to the top 10 items in a subreddit.

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New Links by User

Emit new event each time a user posts a new link.

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New Links on a Subreddit

Emit new event each time a new link is added to a subreddit

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New Private Message

Emit new event each time you receive a new private message.

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New Saved Post by User

Emit new event each time a user saves a post.

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Actions (5)

List Comments in a Post

List comments for a specific post. See the docs here

List Subreddits by Query

List subreddits based on a search criteria. See the docs here

Search Post

Search posts by title. See the docs here

Submit a Comment

Submit a new comment or reply to a message. See the docs here

Submit a Post

Create a post to a subreddit. See the docs here

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Freshdesk

Triggers (4)

Contact Updated

Emit new event when a contact is updated. See the documentation

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New Contact Created

Emit new event when a contact is created. See the documentation

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New Ticket Created

Emit new event when a ticket is created. See the documentation

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Ticket Updated

Emit new event when a ticket is updated. See the documentation

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Actions (24)

Add Note to Ticket

Add a note or conversation to an existing ticket. See the documentation.

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent. See the documentation.

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group See the documentation.

Close Ticket

Set a Freshdesk ticket's status to 'Closed'. See docs

Create a Company

Create a company. See the documentation

Create a Contact

Create a contact. See the documentation

Create a Reply

Create a reply to a ticket. See the documentation.

Create a Thread

Create a thread to a ticket. See the documentation.

Create a Ticket

Create a ticket. See the documentation

Create Agent

Create an agent in Freshdesk. See the documentation

Create Message For Thread

Create message for a thread. See the documentation.

Create Solution Article

Create a solution article in Freshdesk. See the documentation

Create Ticket Field

Create a ticket field in Freshdesk. See the documentation

Delete Solution Article

Delete a solution article in Freshdesk. See the documentation

Download Attachment

Download an attachment from a ticket. See the documentation

Forward Ticket

Forward a ticket to an external email address. See the documentation.

Get Agent

Retrieve a single agent by their ID. See the documentation

Get Canned Response

View a Canned Response. See the documentation

Get Canned Responses In A Folder

View all the details of canned responses in a folder. See the documentation

Get Contact

Get a contact from Freshdesk. See the documentation

Get Solution Article

Get a solution article in Freshdesk. See the documentation

Get Ticket Details

Get details of a Ticket. See the documentation

List Agent Options

Retrieves available options for the Agent field.

Integration Features

7 documented Reddit triggers
24 documented Freshdesk actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Freshdesk to Reddit direction

Capability Examples

Reddit trigger → Freshdesk action

Catalog example
RedditReddit

New Comments by User

FreshdeskFreshdesk

Add Note to Ticket

Freshdesk trigger → Reddit action

Reverse direction
FreshdeskFreshdesk

Contact Updated

RedditReddit

List Comments in a Post

How It Works

1

Connect Apps

Authenticate your Reddit and Freshdesk accounts

2

Choose a Trigger

Select a documented Reddit event

3

Choose an Action

Select the documented Freshdesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 7 documented Reddit triggers.

Automated Actions

Run one of 24 documented Freshdesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Freshdesk to Reddit for bidirectional automation

View Integration
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All Reddit Integrations

Explore all available Reddit connections

View All Integrations
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All Freshdesk Integrations

Explore all available Freshdesk connections

View All Integrations

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