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Connect ShipStation to Gorgias

Automate workflows and sync data between ShipStation and Gorgias with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect ShipStation & Gorgias?

Intelligent Automation Workflows

Leverage 1 available triggers from ShipStation to execute 23 targeted actions in Gorgias automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps ShipStation and Gorgias perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between ShipStation and Gorgias for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

ShipStation logo

ShipStation

Triggers (1)

New Event (Instant)

Emit new event for each new webhook event received. See docs here

webhook

Actions (3)

Create Order

Create a new order. See docs here

List Customer Email Options

Retrieves available options for the Customer Email field.

List Store Options

Retrieves available options for the Store field.

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling
New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling
New Macro Created

Emit new event when a macro is created. See the documentation

polling
New Ticket

Emit new event when a ticket is created. See the documentation

polling
New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling
New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When ShipStation trigger → Create/Update in Gorgias

Most Popular
ShipStationShipStation

New Event (Instant)

GorgiasGorgias

Add Ticket Tags

When Gorgias trigger → Update ShipStation

Bi-directional
GorgiasGorgias

Macro Updated

ShipStationShipStation

Create Order

How It Works

1

Connect Apps

Authenticate your ShipStation and Gorgias accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between ShipStation and Gorgias with 7 public triggers available for instant updates.

Automated Actions

Execute 26 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect ShipStation and Gorgias in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between ShipStation and Gorgias with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Gorgias logoShipStation logo

Reverse Integration Available

Also connect Gorgias to ShipStation for bidirectional automation

View Integration
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All ShipStation Integrations

Explore all available ShipStation connections

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All Gorgias Integrations

Explore all available Gorgias connections

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Ready to Connect ShipStation & Gorgias?

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