Connect Trello to Freshservice

Use 12 documented Trello triggers to run 11 documented Freshservice actions.

12 source triggers

11 target actions

Reverse direction supported

Start Free Trial Browse Trello integrations

Why Connect Trello & Freshservice?

Start with a Trello event

Choose from 12 documented triggers, including Card Moved (Instant), New Card (Instant), Card Updated (Instant).

Run a Freshservice action

Send the event into one of 11 documented actions, such as Create Solution Article, Create Ticket, Delete Solution Article.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Trello

Triggers (12)

Card Moved (Instant)

Emit new event each time a card is moved to a list.

webhook

New Card (Instant)

Emit new event for each new Trello card on a board.

webhook

Card Updated (Instant)

Emit new event for each update to a Trello card.

webhook

New Label Added To Card (Instant)

Emit new event for each label added to a card.

webhook

New Notification

Emit new event for each new Trello notification for the authenticated user.

polling

Card Due Date Reminder

Emit new event at a specified time before a card is due.

polling

New Member on Card (Instant)

Emit new event for each member that join in a card.

webhook

Card Archived (Instant)

Emit new event for each card archived.

webhook

Custom Webhook Events (Instant)

Emit new events for activity matching a board, event types, lists and/or cards.

webhook

New Attachment (Instant)

Emit new event when a new attachment is added on a board.

webhook

New Board (Instant)

Emit new event for each new board added.

webhook

New Board Activity (Instant)

Emit new event for new activity on a board.

webhook

Actions (24)

Add Attachment To Card

Adds a file attachment on a card. See the documentation

Add Checklist

Adds a new checklist to a card. See the documentation.

Add Comment

Create a new comment on a specific card. See the documentation.

Add Existing Label to Card

Adds an existing label to the specified card. See the documentation.

Add Member to Card

Adds a member to the specified card. See the documentation.

Archive Card

Archives a card. See the documentation.

Complete a Checklist Item

Completes an existing checklist item in a card. See the documentation.

Create a Board

Create a new Trello board or copy from an existing one. See the documentation.

Create a Checklist Item

Creates a new checklist item in a card. See the documentation.

Create a List

Creates a new list. See the documentation.

Create Card

Creates a new card. See the documentation.

Create Label

Creates a new label on the specified board. See the documentation.

Delete Checklist

Deletes the specified checklist. See the documentation.

Find a Label

Finds a label on a specific board by name. See the documentation

Find a List

Finds a list on a specific board by name. See the documentation.

Get Board

Request a single board. See the documentation.

Get Card

Gets a card by its ID. See the documentation.

Get Cards In A List

List the cards in a list. See the documentation.

Get Cards On A Board

Get all of the open Cards on a Board. See the documentation.

Get List

Get information about a List. See the documentation.

Get Member

Gets a member by their ID. See the documentation

List Boards

Lists the boards that the user is a member of. See the documentation

List Organization IDs Options

Retrieves available options for the Organization IDs field.

Move Card to List

Moves a card to the specified board/list pair. See the documentation.

Freshservice

Triggers (4)

New Solution Article

Emit new event for each created solution article. See documentation

polling

New Ticket

Emit new event for each created ticket. See documentation

polling

Solution Article Updated

Emit new event for each updated solution article. See documentation

polling

Ticket Updated

Emit new event for each updated ticket. See documentation

polling

Actions (11)

Create Solution Article

Create a solution article. See the documentation

Create Ticket

Create a new ticket. See the documentation

Delete Solution Article

Delete a solution article. See the documentation

Get Solution Article

Get a solution article by ID. See the documentation

Get Ticket

Get a ticket by ID. See the documentation

List Solution Articles

List all solution articles. See the documentation

List Solution Categories

List all solution categories. See the documentation

List Solution Category ID Options

Retrieves available options for the Solution Category ID field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

Update Solution Article

Update a solution article. See the documentation

Update Ticket

Update a ticket. See the documentation

Integration Features

12 documented Trello triggers

11 documented Freshservice actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Freshservice to Trello direction

Capability Examples

Trello trigger → Freshservice action

Catalog example

Trello

Card Moved (Instant)

Freshservice

Create Solution Article

Freshservice trigger → Trello action

Reverse direction

Freshservice

New Solution Article

Trello

Add Attachment To Card

How It Works

Connect Apps

Authenticate your Trello and Freshservice accounts

Choose a Trigger

Select a documented Trello event

Choose an Action

Select the documented Freshservice operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Trello triggers.

Automated Actions

Run one of 11 documented Freshservice actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Freshservice to Trello for bidirectional automation

View Integration

All Trello Integrations

Explore all available Trello connections

View All Integrations

All Freshservice Integrations

Explore all available Freshservice connections

View All Integrations

Popular Integrations

View all integrations →

More Freshservice Integrations

View all Freshservice integrations →

Ready to Connect Trello & Freshservice?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free

Connect Trello to Freshservice

Why Connect Trello & Freshservice?

Start with a Trello event

Run a Freshservice action

Map and review the workflow

Available Triggers & Actions

Trello

Triggers (12)

Actions (24)

Freshservice

Triggers (4)

Actions (11)

Integration Features

Capability Examples

Trello trigger → Freshservice action

Freshservice trigger → Trello action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Trello to Freshservice direction supported?

Which Trello triggers are available?

Which Freshservice actions are available?

Can I also connect Freshservice to Trello?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Trello Integrations

All Freshservice Integrations

Popular Integrations

More Freshservice Integrations

Ready to Connect Trello & Freshservice?