Connect UpKeep to Salesforce

Use 7 documented UpKeep triggers to run 24 documented Salesforce actions.

7 source triggers

24 target actions

Reverse direction supported

Start Free Trial Browse UpKeep integrations

Why Connect UpKeep & Salesforce?

Start with a UpKeep event

Choose from 7 documented triggers, including New Custom Event, New Purchase Order Event, New Purchase Order Status Change Event.

Run a Salesforce action

Send the event into one of 24 documented actions, such as Add Contact to Campaign, Add Lead to Campaign, Convert SOAP XML Object to JSON.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

UpKeep

Triggers (7)

New Custom Event

Emit new event when a configured event occurs.

polling

New Purchase Order Event

Emit new event when a purchase order is created.

polling

New Purchase Order Status Change Event

Emit new event when a purchase order status is changed.

polling

New Request Approved Event

Emit new event when a request is approved.

polling

New Request Event

Emit new event when a request is created.

polling

New Work Order Event

Emit new event when a work order is created.

polling

New Work Order Status Change Event

Emit new event when a work order status is changed.

polling

Actions (17)

Create Purchase Order

Create a Purchase Order, See the docs

Create Request

Create a Request, See the docs

Create Work Order

Create a Work Order, See the docs

Find Asset

Finds assets according to props configured, if no prop configured returns all assets, See the docs

Find Location

Finds locations according to props configured, if no prop configured returns all locations, See the docs

Find Part

Finds parts according to props configured, if no prop configured returns all parts, See the docs

Find User

Finds users according to props configured, if no prop configured returns all users, See the docs

Find Vendor

Finds vendors according to props configured, if no prop configured returns all vendors. Note: enterprise/business-plus plan access only. See the docs

List Asset Options

Retrieves available options for the Asset field.

List Category Options

Retrieves available options for the Category field.

List Downtime Status Options

Retrieves available options for the Downtime Status field.

List Location Options

Retrieves available options for the Location field.

List Parts Options

Retrieves available options for the Parts field.

List Purchase Order Id Options

Retrieves available options for the Purchase Order Id field.

List Team Options

Retrieves available options for the Team field.

List User Options

Retrieves available options for the User field.

Update Purchase Order

Update a Purchase Order, See the docs

Salesforce

Triggers (10)

Case Updated (Instant, of Selectable Type)

Emit new event when a case is updated. See the documentation

webhook

Email Template Updated (Instant, of Selectable Type)

Emit new event when an email template is updated. See the documentation

webhook

Knowledge Article Updated (Instant, of Selectable Type)

Emit new event when a knowledge article is updated. See the documentation

webhook

New Case (Instant, of Selectable Type)

Emit new event when a case is created. See the documentation

webhook

New Deleted Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is deleted. See the documentation

webhook

New Email Template (Instant, of Selectable Type)

Emit new event when an email template is created. See the documentation

webhook

New Knowledge Article (Instant, of Selectable Type)

Emit new event when a knowledge article is created. See the documentation

webhook

New Outbound Message (Instant)

Emit new event when a new outbound message is received in Salesforce.

webhook

New Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is created. See the documentation

webhook

New Updated Record (Instant, of Selectable Type)

Emit new event when a record of the selected type is updated. See the documentation

webhook

Actions (24)

Add Contact to Campaign

Adds an existing contact to an existing campaign. See the documentation

Add Lead to Campaign

Adds an existing lead to an existing campaign. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

Create Account

Creates a Salesforce account. See the documentation

Create Accounts (Batch)

Create multiple Accounts in Salesforce using Bulk API 2.0. See the documentation

Create Attachment

Creates an Attachment on a parent object. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Contact

Creates a contact. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes.

Create Event

Creates an event. See the documentation

Create Lead

Creates a lead. See the documentation

Create Note

Creates a note. See the documentation

Create Opportunities (Batch)

Create multiple Opportunities in Salesforce using Bulk API 2.0. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Record

Create a new Salesforce record of any object type. Use **Describe Object** first if you're unsure what fields are available or required. For picklist fields, use the API value from **Describe Object**, not the display label. **Common required fields:** - Account: Name - Contact: LastName - Lead: LastName, Company - Opportunity: Name, StageName, CloseDate - Case: Subject - Task: Subject - Event: Subject, StartDateTime, EndDateTime To add a Contact/Lead to a Campaign, create a CampaignMember: {"CampaignId": "701xxx", "ContactId": "003xxx"} or {"CampaignId": "701xxx", "LeadId": "00Qxxx"}.

Create Task

Creates a task. See the documentation

Create User

Creates a Salesforce user. See the documentation

Delete Note Or Content Note

Delete a note or content note from a Salesforce record. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Delete Record

Permanently deletes a Salesforce record (moves to Recycle Bin for 15 days). Use **SOQL Query** to find the record ID if you only have the record name.

Delete Record

Deletes an existing record in an object. See the documentation