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Connect GitHub to Intercom

Use 12 documented GitHub triggers to run 11 documented Intercom actions.

12 source triggers
11 target actions
Reverse direction supported

Why Connect GitHub & Intercom?

Start with a GitHub event

Choose from 12 documented triggers, including New Branch Created, New Card in Column (Classic Projects), New Collaborator.

Run a Intercom action

Send the event into one of 11 documented actions, such as Add Tag To Contact, Create Note, List Admin ID Options.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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GitHub

Triggers (12)

New Branch Created

Emit new event when a branch is created.

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New Card in Column (Classic Projects)

Emit new event when a (classic) project card is created or moved to a specific column. For Projects V2 use New Issue with Status trigger. More information here

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New Collaborator

Emit new event when a collaborator is added

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New Commit

Emit new event when commits are pushed to a branch

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New Commit Comment

Emit new event when a commit comment is created

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New Discussion

Emit new event when a discussion is created

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New Fork

Emit new event when a repository is forked

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New Gist

Emit new events when new gists are created by the authenticated user. See the documentation

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New Issue Comment

Emit new event when a new comment is added to an issue or pull request

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New Label

Emit new event when a new label is created

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New Mention

Emit new event when you are @mentioned in a new commit, comment, issue or pull request. See the documentation

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New Notification

Emit new event when the authenticated user receives a new notification. See the documentation

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Actions (24)

Create Issue

Create a new issue in a GitHub repo. See the documentation

Search Issues and Pull Requests

Find issues and pull requests by state and keyword. See the documentation

Create Branch

Create a new branch in a GitHub repo. See the documentation

Create Gist

Allows you to add a new gist with one or more files. See the documentation

Create Issue Comment

Create a new comment in a issue. See the documentation

Create or Update File Contents

Create or update a file in a repository. See the documentation

Create Pull Request

Creates a new pull request for a specified repository. See the documentation

Create Repository

Creates a new repository for the authenticated user. See the documentation

Create Workflow Dispatch

Creates a new workflow dispatch event. See the documentation

Disable Workflow

Disables a workflow and sets the **state** of the workflow to **disabled_manually**. See the documentation

Enable Workflow

Enables a workflow and sets the **state** of the workflow to **active**. See the documentation

Get Commit

Get a commit in a GitHub repo. See the documentation

Get Current User

Gather a full snapshot of the authenticated GitHub actor, combining /user, /user/orgs, and /user/teams. Returns profile metadata (login, name, email, company, plan, creation timestamps) and trimmed lists of organizations and teams for quick role awareness. Helpful when you need to validate which user is calling the API, adapt behavior based on their org/team memberships, or provide LLMs with grounding before repository operations. See the documentation.

Get Issue

Get details of an issue in a GitHub repository. See the documentation

Get Issue Assignees

Get assignees for an issue in a GitHub repo. See the documentation

Get Repository Content

Get the content of a file or directory in a specific repository. See the documentation

Get Repository Info

Get information for a specific repository. See the documentation

Get Reviewers

Get reviewers for a PR (see documentation) or Commit SHA (see documentation).

Get Workflow Run

Gets a specific workflow run. See the documentation

List Branches

List branches for a repository using its owner/repo full name (for example, octocat/Hello-World). If you need to discover repository names first, use **List Repositories**. See the documentation

List Commits

List commits in a GitHub repo. See the documentation

List Gist Id Options

Retrieves available options for the Gist Id field.

List Gists for a User

Lists public gists for the specified user. See the documentation

List Organization Options

Retrieves available options for the Organization field.

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Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

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New Reply From Admin

Emit new event each time an admin replies to a conversation.

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New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Integration Features

12 documented GitHub triggers
11 documented Intercom actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Intercom to GitHub direction

Capability Examples

GitHub trigger → Intercom action

Catalog example
GitHubGitHub

New Branch Created

IntercomIntercom

Add Tag To Contact

Intercom trigger → GitHub action

Reverse direction
IntercomIntercom

New Companies

GitHubGitHub

Create Issue

How It Works

1

Connect Apps

Authenticate your GitHub and Intercom accounts

2

Choose a Trigger

Select a documented GitHub event

3

Choose an Action

Select the documented Intercom operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented GitHub triggers.

Automated Actions

Run one of 11 documented Intercom actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Intercom to GitHub for bidirectional automation

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All GitHub Integrations

Explore all available GitHub connections

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All Intercom Integrations

Explore all available Intercom connections

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