Connect Intercom to Telegram

Use 12 documented Intercom triggers to run 24 documented Telegram actions.

12 source triggers

24 target actions

Reverse direction supported

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Why Connect Intercom & Telegram?

Start with a Intercom event

Choose from 12 documented triggers, including New Companies, New Reply From Admin, New Conversations.

Run a Telegram action

Send the event into one of 24 documented actions, such as Create Chat Invite Link, Delete a Message, Edit a Media Message.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

polling

New Reply From Admin

Emit new event each time an admin replies to a conversation.

polling

New Conversations

Emit new event each time a new conversation is added.

polling

New Reply From User

Emit new event each time a user replies to a conversation.

polling

New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

polling

New Users

Emit new event each time a new user is added.

polling

Lead Added Email

Emit new event each time a lead adds their email address.

polling

New Closed Conversation

Emit new event each time a conversation is closed.

polling

New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

polling

New Event

Emit new event for each new Intercom event for a user.

polling

New Leads

Emit new event each time a new lead is added.

polling

New Tickets

Emit new event when a new ticket is created in Intercom.

polling

Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Triggers (4)

New Bot Command Received (Instant)

Emit new event each time a Telegram Bot command is received.

webhook

New Channel Updates (Instant)

Emit new event each time a channel post is created or updated.

webhook

New Message Updates (Instant)

Emit new event each time a Telegram message is created or updated.

webhook

New Updates (Instant)

Emit new event for each new Telegram event.

webhook

Actions (24)

Create Chat Invite Link

Create an additional invite link for a chat, See the docs for more information

Delete a Message

Deletes a message. See the docs for more information

Edit a Media Message

Edits photo or video messages. See the docs for more information

Edit a Text Message

Edits text or game messages. See the docs for more information

Export Chat Invite Link

Generate a new primary invite link for a chat, See the docs for more information

Forward a Message

Forwards messages of any kind. See the docs for more information

Get the Number of Members in a Chat

Use this module to get the number of members in a chat. See the docs for more information

Kick a Chat Member

Use this method to kick a user from a group, a supergroup or channel. See the docs for more information

List Administrators In Chat

Use this module to get a list of administrators in a chat. See the docs for more information

List Chats

List available Telegram chats. See the docs for more information

List Commands Options

Retrieves available options for the Commands field.

List Updates

Retrieves a list of updates from the Telegram server. See the docs for more information

Pin a Message

Pins a message. See the docs for more information

Promote a Chat Member

Use this method to promote or demote a user in a supergroup or a channel. See the docs for more information

Restrict a Chat Member

Use this method to restrict a user in a supergroup. See the docs for more information

Send a Document/Image

Sends a document or an image to your Telegram Desktop application. See the docs for more information

Send a Photo

Sends a photo to your Telegram Desktop application. See the docs for more information

Send a Sticker

Sends a .webp sticker to you Telegram Desktop application. See the docs for more information

Send a Text Message or Reply

Sends a text message or a reply to your Telegram Desktop application. See the docs for more information

Send a Video

Sends a video file to your Telegram Desktop application. See the docs for more information

Send a Video Note

As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages. See the docs for more information

Send a Voice Message

Sends a voice message. See the docs for more information

Send an Album (Media Group)

Sends a group of photos or videos as an album. See the docs for more information

Send an Audio File

Sends an audio file to your Telegram Desktop application. See the docs for more information

Integration Features

12 documented Intercom triggers

24 documented Telegram actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Telegram to Intercom direction

Capability Examples

Intercom trigger → Telegram action

Catalog example

Intercom

New Companies

Create Chat Invite Link

Telegram trigger → Intercom action

Reverse direction

New Bot Command Received (Instant)

Intercom

Add Tag To Contact

How It Works

Connect Apps

Authenticate your Intercom and Telegram accounts

Choose a Trigger

Select a documented Intercom event

Choose an Action

Select the documented Telegram operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Intercom triggers.

Automated Actions

Run one of 24 documented Telegram actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Telegram to Intercom for bidirectional automation

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All Telegram Integrations

Explore all available Telegram connections

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Connect Intercom to Telegram

Why Connect Intercom & Telegram?

Start with a Intercom event

Run a Telegram action

Map and review the workflow

Available Triggers & Actions

Intercom

Triggers (12)

Actions (11)

Telegram

Triggers (4)

Actions (24)

Integration Features

Capability Examples

Intercom trigger → Telegram action

Telegram trigger → Intercom action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Intercom to Telegram direction supported?

Which Intercom triggers are available?

Which Telegram actions are available?

Can I also connect Telegram to Intercom?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Intercom Integrations

All Telegram Integrations

Popular Integrations

More Telegram Integrations

Ready to Connect Intercom & Telegram?