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Connect HubSpot to Intercom

Automate workflows and sync data between HubSpot and Intercom with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect HubSpot & Intercom?

Intelligent Automation Workflows

Leverage 12 available triggers from HubSpot to execute 11 targeted actions in Intercom automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps HubSpot and Intercom perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between HubSpot and Intercom for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

HubSpot logo

HubSpot

Triggers (12)

Deleted Blog Posts

Emit new event for each deleted blog post.

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New Company Property Change

Emit new event when a specified property is provided or updated on a company. See the documentation

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New Contact Added to List

Emit new event when a contact is added to a HubSpot list. See the documentation

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New Contact Property Change

Emit new event when a specified property is provided or updated on a contact. See the documentation

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New Custom Object Property Change

Emit new event when a specified property is provided or updated on a custom object.

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New Deal In Stage

Emit new event for each new deal in a stage.

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New Deal Property Change

Emit new event when a specified property is provided or updated on a deal. See the documentation

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New Email Event

Emit new event for each new Hubspot email event.

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New Email Subscriptions Timeline

Emit new event when a new email timeline subscription is added for the portal.

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New Engagement

Emit new event for each new engagement (call, email, meeting, note, postal mail, or task) created. Per-activity docs: Calls Emails Meetings Notes Postal Mail Tasks See the documentation

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New Events

Emit new event for each new Hubspot event. Note: Only available for Marketing Hub Enterprise, Sales Hub Enterprise, Service Hub Enterprise, or CMS Hub Enterprise accounts

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New Form Submission

Emit new event for each new submission of a form.

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Actions (24)

Add Comment

Adds a comment to a thread. See the documentation

Add Contact to List

Adds a contact to a specific static list. See the documentation

Add Note to Contact

MCP and AI agents: **Prefer this action** when the user wants to **leave a note on a HubSpot contact** using a **contact ID** and note text. Exposes only hubspot, contactId, and noteBody (no engagement-type step, no reloadProps, no dynamic HubSpot schema fields). Do **not** use **Create Engagement** for this workflow. For every writable note property or non-contact associations, use **Create Note** instead. See the documentation

Archive Thread

Archives a thread (soft delete). The thread is hidden from active views but can be restored via the HubSpot UI or by listing archived threads. See the documentation

Batch Create Companies

Create a batch of companies in Hubspot. See the documentation

Batch Create or Update Contact

Create or update a batch of contacts by its ID or email. See the documentation

Batch Update Companies

Update a batch of companies in Hubspot. See the documentation

Batch Upsert Companies

Upsert a batch of companies in Hubspot. See the documentation

Clone Marketing Email

Clone a marketing email in HubSpot. See the documentation

Clone Site Page

Clone a site page in Hubspot. See the documentation

Create a New Workflow

Create a new workflow. See the documentation

Create Association

Create an association (link) between two CRM records. For example, associate a contact with a company, a deal with a contact, or a ticket with a company. Common association type IDs: contact→company (1), company→contact (2), deal→contact (3), contact→deal (4), deal→company (5), company→deal (6), ticket→contact (15), contact→ticket (16), ticket→company (26), company→ticket (25). See the documentation

Create Associations

Create associations between objects. See the documentation

Create Blog Post

Creates a new blog post in HubSpot. See the documentation

Create Communication

Create a WhatsApp, LinkedIn, or SMS message. See the documentation

Create Company

Create a company in Hubspot. See the documentation

Create Contact Workflow

Create a contact workflow in Hubspot. See the documentation

Create CRM Object

Create a new CRM record (contact, company, deal, ticket, etc.). Pass property values as a JSON object in the properties parameter. Use **Search Properties** to discover available fields for the object type, **Get Properties** to find valid enum values (e.g. lifecyclestage, dealstage), and **List Pipelines and Stages** to find valid pipeline/stage IDs for deals and tickets. Use **List Owners** to find valid hubspot_owner_id values. See the documentation

Create Custom Object

Create a new custom object in Hubspot. See the documentation

Create Deal

Create a deal in Hubspot. See the documentation

Create Engagement

Create a **task, meeting, email, call, or note** engagement with optional associations. Set **Engagement Type** and pass engagement fields in **Object Properties** (HubSpot property names, e.g. hs_note_body for notes). No reloadProps step and no **CONFIGURE_COMPONENT** requirement: association fields accept raw HubSpot IDs (use **Search CRM** or the Associations API to resolve associationType when needed). For **only** a note on a contact by ID, **Add Note to Contact** (hubspot-add-note-to-contact) is still simpler. See the documentation

Create Form

Create a form in HubSpot. See the documentation

Create Landing Page

Create a landing page in Hubspot. See the documentation

Create Lead

Create a lead in Hubspot. See the documentation

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Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

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New Reply From Admin

Emit new event each time an admin replies to a conversation.

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New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When HubSpot trigger → Create/Update in Intercom

Most Popular
HubSpotHubSpot

Deleted Blog Posts

IntercomIntercom

Add Tag To Contact

When Intercom trigger → Update HubSpot

Bi-directional
IntercomIntercom

New Companies

HubSpotHubSpot

Add Comment

How It Works

1

Connect Apps

Authenticate your HubSpot and Intercom accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between HubSpot and Intercom with 24 public triggers available for instant updates.

Automated Actions

Execute 35 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect HubSpot and Intercom in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between HubSpot and Intercom with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Intercom to HubSpot for bidirectional automation

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All HubSpot Integrations

Explore all available HubSpot connections

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All Intercom Integrations

Explore all available Intercom connections

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