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Connect Intercom to Zoom

Name: Intercom to Zoom Integration
Availability: InStock

Automate workflows and sync data between Intercom and Zoom with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect Intercom & Zoom?

Intelligent Automation Workflows

Leverage 12 available triggers from Intercom to execute 24 targeted actions in Zoom automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Intercom and Zoom perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Intercom and Zoom for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

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New Reply From Admin

Emit new event each time an admin replies to a conversation.

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New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Zoom

Triggers (12)

Meeting Created (Instant)

Emit new event each time a meeting is created where you're the host

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Meeting Started (Instant)

Emit new event each time a meeting starts where you're the host

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Recording Completed (Instant)

Emit new event each time a new recording completes for a meeting or webinar where you're the host

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Meeting Ended (Instant)

Emit new event each time a meeting ends where you're the host

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Meeting Updated (Instant)

Emit new event each time a meeting is updated where you're the host

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Webinar Started (Instant)

Emit new event each time a webinar starts where you're the host

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Webinar Created (Instant)

Emit new event each time a webinar is created where you're the host

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Custom Events (Instant)

Emit new events tied to your Zoom user or resources you own

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Meeting Deleted (Instant)

Emit new event each time a meeting is deleted where you're the host

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New Recording Transcript Completed (Instant)

Emit new event each time a recording transcript is completed

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Webinar Deleted (Instant)

Emit new event each time a webinar is deleted where you're the host

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Webinar Ended (Instant)

Emit new event each time a webinar ends where you're the host

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Actions (24)

Add Meeting Registrant

Registers a participant or multiple participants for a meeting. See the documentation

Add Webinar Registrant

Registers a participant for a webinar. See the docs here.

Create Meeting

Creates a meeting for a user. A maximum of 100 meetings can be created for a user in a day.

Create User

Creates a new user in your account.

Delete Meeting

Delete a meeting. See the documentation

Delete User

Disassociates (unlinks) a user from the associated account or permanently deletes a user.

Get Current User

Returns the authenticated Zoom user's ID, name, email, account ID, and timezone. Call this first when the user says 'my meetings', 'my recordings', or needs their Zoom identity. Use id with **Create Meeting**, account_id to scope queries, and email to match participants in **List Past Meeting Participants**. See the documentation.

Get Meeting Details

Retrieves the details of a meeting.

Get Meeting Recordings

Get the recordings of a meeting. See the documentation

Get Meeting Summary

Retrieve the summary of a meeting or webinar. See the documentation

Get Meeting Transcript

Get the transcript of a past meeting. Fetches the VTT file server-side using your OAuth token and returns speaker-attributed plain text alongside the original authenticated URL. See the documentation

Get Webinar Details

Gets details of a scheduled webinar. See the docs here.

List All Recordings

List all cloud recordings for a user. See the documentation

List Call Recordings

Get your account's call recordings. See the documentation

List Channels

List a user's chat channels.

List Meetings

List meetings for a user. See the documentation

List Past Meeting Participants

Retrieve information on participants from a past meeting. See the docs here.

List Past Webinar Q&A

The feature for Webinars allows attendees to ask questions during the Webinar and for the panelists, co-hosts and host to answer their questions. Use this API to list Q&A of a specific Webinar.

List User's Call Logs

Gets a user's Zoom phone call logs. See the documentation

List Webinar Participants Report

Retrieves detailed report on each webinar attendee. You can get webinar participant reports for the last 6 months. See the docs here.

Send Chat Message

Send chat messages on Zoom to either an individual user who is in your contact list or to a of which you are a member.

Update Meeting

Updates an existing Zoom meeting

Update Webinar

Update a webinar's topic, start time, or other settings

View User

View your user information